Client Notes

See what our clients have to say about our services

IPE Deck Whisperers

Written by on July 17, 2015 in Client Notes with 0 Comments
IPE Deck Whisperers

We lost count recently somewhere close to 20 when counting up the ipe decks that we have either maintained or fully restored in the summer of 2015 so far. What makes this project unique is that it is an unusually large ipe deck – with a robust pergola on it, and a swimming pool IN […]

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We Don’t Want Our Customers to be “Satisfied”…

Written by on August 23, 2014 in Client Notes with 0 Comments

…we want them to be just ecstatic with both the results and experience of us (Todd and Scott) taking care of their home. Anything less would be just unsatisfying for all involved. Here is some customer feedback from a very recent job: “Scott: Thanks for this. I too would like to thank you. It is […]

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More Client Feedback

Written by on November 30, 2013 in Client Notes with 0 Comments
More Client Feedback

We treasure hand written notes from our clients upon completion of a round of service from Topcoat Finishes. Here is another that we really appreciated. It is from a client whose home we painted inside and out when it was built. And we have maintained it ever since. This home features the decks we have […]

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Extremely Happy Clients are the Goal

Written by on November 29, 2013 in Client Notes with 0 Comments
Extremely Happy Clients are the Goal

Topcoat Finishes Customer Reviews Topcoat Finishes customer reviews are one of the ways we monitor our field services. This note is in reference to a porch/deck restoration that we did in Burlington. Porches are very popular projects because they are extensions of your indoor living space. The whole concept of bringing the outside in makes […]

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Once is Not Enough at Topcoat Finishes

Written by on November 19, 2013 in Client Notes with 2 Comments
Once is Not Enough at Topcoat Finishes

One of the qualities that makes Topcoat Finishes unique in our field is that we build relationships with our clients. We offer a reliable, high level service that can be counted on to deliver every time. We choose our clients carefully, and we appreciate those who also choose their paint company carefully. Those relationships always […]

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Topcoat Finishes Customer Feedback

Written by on November 15, 2013 in Client Notes with 0 Comments
Topcoat Finishes Customer Feedback

We take our relationships very seriously. Our business is built upon them. When we take on a project, we intend to exceed all expectations, even our own. Customer satisfaction is what keeps our little show on the road. Topcoat Finishes customer feedback is a priority. Customer feedback comes in many forms: verbal email voicemail handwritten […]

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